Support

Stash for Mac and StashGo for iPhone and iPad

Email support@smartdojo.io and we'll get back to you, usually within one to two business days. Include your app version (Settings → About) and what you were doing when the issue happened.

Common questions

StashGo shows an empty vault

StashGo reads the vault that Stash for Mac creates. Install Stash on a Mac, sign in to the same iCloud account, and let it sync at least one snippet before opening StashGo. On first launch, iCloud key delivery can take a minute or two.

I bought an unlock but it's not showing on another device

Open Settings in the app and tap Restore Purchases, signed in with the same Apple ID you used to buy it.

Exporting a diagnostic log

Settings → Support and diagnostics → enable logging, reproduce the issue, then Export support log. Attach the exported file to your email; logs never include snippet contents or keys.

Something else

Email support@smartdojo.io with details and, if possible, a screenshot.